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Robust Integration Processes

We have a deep understanding on how to build robust, scalable and extendable integrations. We work with you from initial scoping all the way through to supporting the integration after it is live.

  • Oct 15, 2019

    Discovery

    We go through a detailed requirements capture to understand your business and the current setup of the platforms. We identify pain points and any bottlenecks in the existing platforms and processes.

  • Oct 15, 2019

    Architecture & Data flows

    We define the system architecture and the data flow between the connected platforms with the integration sitting in between as a hub to ensure all requirements are met.

  • Oct 15, 2019

    Specifications freeze

    We present our proposed architecture and dataflows to you and iterate as required until you are happy to freeze the specifications.

  • Oct 15, 2019

    Development

    Development work begins after the specifications are frozen and we will keep you updated on progress.

  • Oct 15, 2019

    Continuous Testing

    We utilise a continuous testing process to ensure that each module is being tested as it is built to ensure there are no nasty surprises at the end of the development process.

  • Oct 15, 2019

    Quality Assurance (QA)

    Once development work is complete, our QA team begins a thorough and detailed testing process designed specifically for your integration. This includes edge cases to make sure that any errors are handled and that if there is an error, it does not fail silently.

  • Oct 15, 2019

    User Acceptance Testing (UAT)

    Once the integration is signed off by our QA team, we release it to you for testing on our staging servers. Any issues found are resolved and we then release back to you for testing.

  • Oct 15, 2019

    Sign Off

    Once you are happy with the integration, the integration is signed off and is ready to go live. Deployment is scheduled.

  • Oct 15, 2019

    Go Live

    We go live with the integration and run a full suite of tests again to ensure everything works as expected. We keep a close eye on the integration in the first couple of weeks to ensure all is running smoothly.

  • Oct 15, 2019

    Support

    We know that building the integration is an important step, but supporting the integration is just as important. Our support team is on hand to help and response times will depend on the support agreement we have in place with you.

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