Custom Alerts & Notifications for Epos Now
Get alerted when key events happen — from stock and sales to staff activity.
Whether it’s tracking stock issues, monitoring staff activity, or spotting unusual sales — Flow keeps an eye on your Epos Now data and alerts you when something needs attention.
Custom alerts and notifications — triggered by your data
Flow monitors your Epos Now data in the background and alerts you when something important happens — no dashboards, no daily checks, no missed issues.
Set up alerts to catch stock problems, staff activity gaps, unusual transactions, or anything else that matters. Just apply filters, choose your delivery method, and let Flow keep watch for you.
- Instantly connected — no setup needed
- Watch for issues across 65+ data types
- Powerful filters to get specific notifications
- Enrich data in the notifications with related data
- Get alerts by email with a formatted CSV attachment
- Send alerts to Slack or Teams using a channel email address
- Preview every alert before it runs
- Run checks hourly, daily, or weekly
- No need to understand the Epos Now data structure
- Top class support — Our team has 10+ years experience with Epos Now data and we’re happy to help you get started
Sales & Revenue
Stay on top of sales activity and performance — get notified when key transactions happen or when stores and staff hit targets.
- Alert on high-value sales
Get notified instantly when items over £500 are sold — ideal for oversight or security.
- Monitor large refunds
Catch unusually high refund amounts and know which location or staff processed them.
- Flag manual discounts over a set amount
Trigger alerts when staff apply manual discounts over £20 to help reduce misuse or errors.
- Get notified when a customer adds credit
Receive an alert whenever account credit is purchased — great for tracking top-up activity or managing credit customers.
- Track store-level sales performance
Know when a store hits its daily or weekly revenue goal — great for multi-site operators.
- See your top-selling staff for the day
Get a midday or end-of-day summary showing who’s leading on sales.
- Notify when a sale is made from a specific location
Track when sales happen outside the usual locations — useful for multi-site or mobile setups.
- Many more use cases
Inventory & Products
Catch stock issues early and keep your product data clean — no more surprises at the till or delays in reordering.
- Alert on negative stock
Get notified when stock drops below zero — by product, brand, or location.
- Get alerted when stock drops below minimums
Trigger alerts by supplier, brand, or category when stock levels fall below your set thresholds.
- Flag missing product data
Catch new or updated products missing cost price, barcode, supplier, or brand.
- Highlight mismatched tax rates
Trigger alerts when products have invalid or inconsistent tax settings.
- Alert when stock appears at unexpected locations
Detect when products show stock at stores or warehouses where they shouldn’t.
- Detect stock batches missing cost price
Trigger alerts when a stock batch does not have a cost price — helps catch errors early and ensures accurate profit margin calculations.
- Many more use cases
Staff & Activity
Stay informed about staff activity and gaps — without having to check the back office yourself.
- Alert when a store has no sales by midday
Flag potential till issues or rota gaps early in the day.
- Notify when staff clock out
Use this as a prompt for end-of-shift actions like cleaning checks or cash-ups.
- Celebrate staff hitting daily sales goals
Recognise top performers and motivate the team with timely alerts.
- Alert when a staff member’s role is changed to manager
Stay on top of access or responsibility changes — especially for key roles like Manager.
- Get notified when staff record time off or absence
Receive alerts for clock-ins tagged as annual leave, sick days, overtime, or absent.
- Alert when a staff member completes end of day
Confirm end-of-day activity for accountability or audit.
- Get notified when staff receive tips
Track when tips are recorded against transactions — ideal for hospitality.
- Alert when a staff member starts a transaction at a specific table
Useful for monitoring VIP tables, events, or reserved areas — even if the sale isn’t completed.
- Many more use cases
Customers & CRM
Stay in sync with your customer base — alert on key segments, activity, or missing data that impacts campaigns and service.
- Flag customers missing key details
Catch new or imported customers with no email, phone, or marketing consent.
- Alert when loyalty or credit balance crosses a threshold
Track customers with high balances to prompt engagement — or low ones for top-ups.
- Alert when a high-spending customer returns
Know when valuable customers are back — great for loyalty or personalised service.
- Alert when new customers match VIP criteria
Get notified when a new customer signs up and already meets your high-value threshold.
- Get notified when a customer’s expiry date has passed
Useful for account management, membership expiry, or cleanup workflows.
- Alert when a new customer signs up at a location
See when new customers are added — great for franchise tracking or local marketing.
- Notify when customers qualify for a campaign
Trigger alerts when customers match filters like “spent over £150 in a single transaction”
- Many more use cases
How it works
Create powerful notifications in just a few clicks — no need to learn the data structure or write any code.
Accredited by Epos Now
10+ years working closely with Epos Now on large projects means we have deep knowledge of their APIs and close ties with their development teams allowing us to tightly integrate with their platform.
