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Morph solution · Transactions

Clear old held orders automatically.

Keep your tills running smoothly by clearing out stale orders automatically, every night.

Eposnow3 setup stagesHuman setup help

What the finished result looks like.

Expected resultMorph solution

Keep your tills running smoothly by clearing out stale orders automatically, every night.

Where the current process starts to break down.

Held or ordered transactions that never get completed build up over time. They don’t just clutter your system — they actively slow down tills and create confusion for staff.

  • Tills become sluggish when loading the sales screen
  • Queues get longer and customers get frustrated
  • Staff make mistakes when old orders look like active ones
  • Reports get filled with test/training data
  • Managers waste time clearing or troubleshooting manually

Automation that cleans up for you

Morph automatically clears out held or ordered transactions older than a set number of days. You decide the threshold (e.g. 14 days) and Morph does the cleanup on a daily schedule — no staff reminders needed.

Simulate the rule. Review the results.

Morph evaluates live Epos Now data without applying the proposed changes. Review every matching record with its current and proposed values, then adjust the rule, request a review or choose a live run.

How it comes together

A clear path from setup to a dependable workflow.

Every stage comes directly from the dashboard solution definition.

  1. 01
    fetch

    Fetch orders

    Pick the date range and status of orders we are interested in clearing out. For example orders in held or ordered status older than 14 days.

  2. 02
    filter

    Set the action to take

    Set the action to delete the orders that match our filters.

  3. 03
    trigger

    Schedule the Morph

    Set the times at which this Morph should run automatically such as every day at 2 a.m. Alternatively, run it manually when needed. 

The difference you’ll notice straight away:

  • Keep tills fast and responsive – eliminate lag from old data piling up
  • Streamline daily operations – staff serve customers quickly without delay
  • Cleaner reporting – see only relevant transactions in your reports
  • Fewer errors – no mix-ups with long-forgotten orders
  • Save staff time – no more manual clearing
See it in action

See it in action

Watch how Morph automatically clears old orders overnight and keeps tills running fast

Other ways to use this solution

The same foundation can support more than one useful business outcome.

  • 01

    Clear held orders older than a set number of days

  • 02

    Clear ordered transactions that were never completed

  • 03

    Remove test/training orders automatically after sessions

  • 04

    Clear abandoned customer orders left open at the till

  • 05

    Apply consistent cleanup rules across all tills and locations

Before and after

See the operational change side by side.

Without MorphWith Morph

Sluggish tills

Fast, responsive tills

Staff manually clearing

Automatic daily cleanup

Staff confused by old orders

Staff only see relevant orders

Managers troubleshoot lag manually

Managers focus on sales & ops

Included starting points

Build this solution from ready-made templates.

Choose one or more of these dashboard-published templates, then tailor the fields, rules and schedule to the business.

Put this solution to work.

Review the product pricing, then choose the closest template or setup when you are ready to begin.